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Book and Media Reviews

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Book Reviewed in This Issue:

The Will to Govern Well: Knowledge, Trust, and Nimbleness
Glenn H. Tecker, Jean S. Frankel, & Paul D. Meyer
First Edition, 2002
American Society of Association Executives
Washington, DC

The Five Dysfunctions of a Team: A Leadership Fable
Patrick M. Lencioni
First Edition, 2002
Jossey-Bass, A John Wiley & Sons, Inc. company
San Francisco, CA


The Will to Govern Well: Knowledge, Trust, and Nimbleness
Glenn H. Tecker, Jean S. Frankel, & Paul D. Meyer
First Edition, 2002
American Society of Association Executives
Washington, DC
www.asaecenter.org
ISBN-10: 0-88034-224-2
ISBN-13: 978-0880342247
236 pages, softcover, $57.95

Today constant change is a challenge for individuals and organizations and the ability to adapt is critical for success. This book is designed to help leaders and staff of voluntary organizations (associations, charities, etc.) improve governance in order to both adapt to change and also meet constituent needs. The authors of The Will to Govern Well describe three key characteristics of those associations that react to change positively and quickly: exploring knowledge, trust, and nimbleness. Additionally, the authors recommend strategies for both staff and volunteer leaders who design, influence, and participate within voluntary organizations.

This book takes an indepth look at what it means to be a forward-thinking organization and what it takes to become one. In the section on knowledge, the authors speak about effective outcomes rather then efficiency of operation. “Effectiveness answers the question, ‘Am I doing the right thing?’ Efficiency answers the question, ‘Am I doing things right?’” (p. 65). A culture of trust is needed as a core competence of governance.
 
Strategic planning and thinking begins with a nine-step process for change. This process encompasses the views of the organization’s grassroots members, which give insight to its leaders to strengthen the vision and initiate the action plan. Multiple case studies are presented to give different insights to associations’ experiences.

I recommend reading the Executive Summary first and then read the book with highlighter in hand. I attended the ANNA Critical Issues Conference in Philadelphia in September 2007 as a volunteer leader. The focus of the conference was ANNA’s recently revised strategic plan and to explore the future direction of the organization. The contents of the book enhanced my ability apply the concepts to our association and to understand the strategic plan. I was also able to relate the concepts to my current job to help use change strategies to articulate vision and core values.

The Five Dysfunctions of a Team: A Leadership Fable
Patrick M. Lencioni
First Edition, 2002
Jossey-Bass, A John Wiley & Sons, Inc. company
San Francisco, CA
www.josseybass.com
ISBN: 0-7879-6075-6
229 pages, hardcover, $22.95

In The Five Dysfunctions of a Team, Patrick Lencioni offers a leadership fable that has storytelling power by providing insight to the complex world of teams. Lencioni opens his fable by telling of a woman, Kathryn Petersen, CEO of a struggling Silicon Valley firm, who takes control of a dysfunctional executive committee and helps its members succeed as a team. She faces the ultimate challenge in leadership by having to unite a team that is in such disarray that it threatens to bring down the entire company.
 
Lencioni offers explicit instructions for overcoming the human behavioral tendencies that corrupt teams. The five dysfunctions discussed are absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. In revealing this pyramid of dysfunctions, actionable steps are given to overcome and build a cohesive, effective team.

Building a cohesive team is not complicated, declares Lencioni, president of his own management-consulting firm. The fictional organization in the book is presented in a style of easy reading and wanting to find out who succeeds and who fails. While many management books are “dry” and theory driven, Lencioni presents this story in an interesting and engaging way that succeeds in communicating his ideas.

The chronicle can be applied anywhere teamwork is involved, whether it is a large international corporation, small private company, a small department within a larger organization, or a work group. The key points are summarized at the end of the story, along with clearly written exercises to help create change. I highly recommend this book for nurses in management as well as his later book, Overcoming the Five Dysfunctions of a Team (2005), for any members of a team.

Mary R. Perrecone, MS, RN, CNN, CCRN
Pediatric & Acute Adult Dialysis Nurse Manager
Critical Care Unit
Albany Medical Center & Hospital
Albany, NY
Administrative SIG Leader
Member, ANNA’s Adirondack Chapter

Book and Media Reviews are published in each issue of the Nephrology Nursing Journal. If you are interested in reviewing materials for this column, contact Deborah Brooks, department editor, through the ANNA National Office; East Holly Avenue/Box 56; Pitman, NJ 08071-0056; (856) 256-2320. You may also log onto this column at nephrologynursingjournal.net (click on Department link) and email your comments to the Department Editor (see Discussion Area).The opinions and assertions contained herein are the private views of the contributors and do not necessarily reflect the views of the American Nephrology Nurses’ Association.

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